sahabat hkPrivacy Policy

This page describes what we collect when you use sahabat hk and how we keep that data protected. We at sahabat hk handle your personal information—email, phone number, identity documents, payment details, and betting history—with strict confidentiality. We do not sell your data to third parties, and we encrypt all sensitive information in transit and at rest.

Our privacy practices comply with applicable data-protection principles in the jurisdictions where we operate. When you create an account on sahabat hk, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place bets on Liga 1 matches and live-dealer tables, you are providing us with personal and financial data. We use this data only to operate our platform, prevent fraud, and improve your experience—never to market to you without consent or to transfer your information across borders without protection.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on sahabat hk

When you register on sahabat hk, we collect your email address, phone number, and full name for account creation and verification. We also collect your date of birth and gender for age verification and personalization. During Know Your Customer (KYC) verification, we request a copy of your national ID, passport, or driver's license, as well as proof of address (utility bill or bank statement dated within three months). These documents are stored securely and deleted within a specified timeframe after verification completes or your account is closed.

We collect payment information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet). We store payment method details encrypted on our servers; we do not retain full credit card or bank account numbers in plain text. We record transaction timestamps, amounts, and outcome (approved/declined) for reconciliation and fraud prevention.

We also collect your betting and gaming activity on sahabat hk—which matches you viewed, which bets you placed, which slots you spun, which live-dealer tables you joined, and the outcomes and amounts wagered. We log your IP address, device type (mobile or desktop), operating system, and browser information to detect unauthorized access and prevent account abuse. We do not intentionally collect location data beyond what is necessary to verify jurisdictional eligibility.

How We Use Your Data on sahabat hk

We use your personal information to operate sahabat hk—to verify your identity, process your deposits and withdrawals, calculate your weekly cashback, credit your bonuses, and settle your bets. Your email and phone are used to send account notifications (login alerts, bonus confirmations, withdrawal status) and customer-support responses. We do not use your contact information for marketing emails or promotional messages unless you explicitly opt in.

We may share specific data with payment processors (mobile banking, local payment, online payment, etc.) and banks (e-wallet, mobile banking, local payment, online payment) only to complete your transaction. We may also disclose data to law enforcement or financial authorities if legally required or if we suspect illegal activity. We do not voluntarily share your sahabat hk activity with other betting platforms, ad networks, or data brokers.

We use aggregated, anonymized data (e.g., total number of active accounts, most popular game categories) to improve our platform and understand market trends. This aggregated data cannot identify you personally.

Data Storage & Security on sahabat hk

We at sahabat hk store your data on encrypted servers located in data centres with physical security, backup power, and disaster-recovery protocols. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits. We encrypt sensitive data (passwords, payment details, identity documents) using industry-standard SSL/TLS encryption both in transit (when travelling between your device and our servers) and at rest (when stored on our servers).

Our servers may sit outside your jurisdiction; however, data is encrypted regardless of physical location. We do not transfer your data internationally except as necessary to process payments or comply with legal requirements. If we do transfer data across borders, we ensure the receiving jurisdiction has equivalent data-protection safeguards.

We retain your account data for the duration of your account and for a reasonable period after account closure for compliance, dispute resolution, and legal-hold purposes. Identity documents and proof-of-address documents are deleted after verification completes, unless we are legally required to retain them. Payment transaction records are retained for the period required by financial regulations in your jurisdiction.

Your Rights & Data Access on sahabat hk

You have the right to access your personal data held by sahabat hk. To request a copy of your account data, contact our support team via in-app chat, email, or phone. We will provide a summary of your personal information and activity logs within five business days. You also have the right to request correction of inaccurate data—for example, if your stored address is outdated, we can update it upon verification.

You have the right to request deletion of your account and associated data, subject to legal-retention requirements. If you request account closure and data deletion, we will securely delete personal information except where we are legally required to retain transaction records for financial compliance. You may withdraw consent for marketing communications at any time by clicking "unsubscribe" in any promotional email or by contacting support.

If you believe sahabat hk is misusing your data or violating your privacy rights, you have the right to lodge a complaint with your local data-protection authority. We encourage you to contact us first so we can address your concern directly.

Cookies & Tracking on sahabat hk

Our sahabat hk website and mobile app use cookies and similar tracking technologies to remember your login status, store your preferences (language, currency), and measure site traffic. Essential cookies are necessary for the platform to function; functional cookies improve user experience; analytics cookies help us understand how you use sahabat hk.

You can disable non-essential cookies in your browser settings, but doing so may reduce functionality on sahabat hk. We do not use third-party tracking pixels or social-media tracking on our platform. We do not engage in cross-site tracking or retargeting advertising.

We comply with cookie-consent standards in jurisdictions where applicable. When you first visit sahabat hk, you are presented with a cookie notice and can opt in or opt out of non-essential tracking before continuing.

• 1
  Essential cookiesRequired

  Login tokens, session IDs, CSRF protection. Cannot be disabled without breaking platform functionality.

• 2
  Functional cookiesOptional

  Remember language, currency, theme preferences. Improves convenience; you can opt out without losing access.

• 3
  Analytics cookiesOptional

  Track page views, bounce rates, referral sources. Help us optimize sahabat hk performance; no personal identification.

Third-Party Processors & Vendors

We use third-party vendors to operate sahabat hk securely. Our payment processors (for e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers) receive transaction data necessary to complete your deposits and withdrawals. Our hosting provider stores our encrypted databases and website files. Our email-service provider sends account notifications. These vendors are contractually bound to protect your data and use it only for the purposes we specify.

We do not permit third-party vendors to use your data for their own marketing purposes. If a vendor is acquired or goes out of business, we ensure your data is either transferred securely to a replacement vendor or deleted. We review our vendors' privacy and security practices annually.

We may disclose aggregated data (no personal identifiers) to business partners, researchers, or regulators to demonstrate our compliance and market insights. For example, we might share "sahabat hk processed 500,000 football bets during Piala AFF season" without identifying individual users.

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Policy Updates & Contact

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates take effect 30 days after publication on this page. We will notify you of material changes via email or in-app notice. Continued use of sahabat hk after updates become effective constitutes acceptance of the revised policy.

If you have questions about how we handle your data on sahabat hk, wish to request a copy of your personal information, or believe we have violated your privacy rights, contact our support team via in-app chat, email, or phone. We are available in English and local languages during business hours (08:00–22:00 UTC+7, Monday–Friday). Requests are typically responded to within two business days.